You have been assigned the following personal extension number "". It includes a built-in SIP phone that allows you to make calls via your company's phone system wherever you are. You can also control your desk phone via CTI integration. After installation, open up this Welcome email and double-click on the attachment.
Transferring a call allows you to connect the call with a different extension or number. You can transfer an ongoing call by: 1.
Clicking the transfer button 1 in the on-call options panel. Note: prior to access user self Call Recordings admin must provide corresponding rights to the user. You can access the application main menu by clicking the button 1 from the figure above. This will expand a drop-down menu which gives access to:. Through the help feature, located on the main menu you can: 1. View the current release of the app in 'About' 2. Report a problem 3. When installation is complete, you can quickly and easily configure your office extension by going to your 3CX Welcome Email and opening the configuration file attached.
If you are unsure or run into any problems, contact your administrator. Softphone: Allows you to make and receive calls through your PC or laptop without the need for a deskphone. CTI: CTI mode enables you to make and receive calls from the deskphone, as well as control the device through the app. View supported IP phones. Status is a great way to inform colleagues of your availability and view who is on hand to take your calls.
Click over phone status icon under contacts sections while phone is ringing yellow status indicator displays a contextual menu allowing to Pick Up ringing call.
Click over phone status icon under contacts sections while remote extension is on call red status indicator displays a contextual menu allowing to Barge In the desired call.
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